hyScore|sentiment

Custom sentiment analysis

The solution offers the possibility to determine the mood and tonality of the content (e.g. in positive, neutral, negative).

LANGUAGE SUPPORT

GERMAN, ENGLISH,

FRENCH & SPAIN

DETERMINE TONALITY 

POSITIVE, NEGATIVE

OR NEUTRAL

KEYWORD & PHRASE

ANALYSIS

DATA

NORMALIZATION 

HIGHLY CUSTOMIZABLE 

SOLUTIONS

REAL-TIME OR 

BATCH ANALYSIS

EASY TO IMPLEMENT

AND READY-TO-USE

100% CLOUD-BASED

SOME USAGE EXAMPLES

eCommerce Review Analysis

Website Comment Analysis

Questionaire & Feedback Analysis

HOW IT WORKS

INPUT

  • Website URL
  • Text
  • Social Media Feeds
  • Webform Content
  • Email

hyScore|segment

Optional in combination with hyScore|analyze

OUTPUT

  • Keyword & Phrase Sentiment Detection
  • Weighted Keywords/Entities
  • Weighted Categories (custom)
  • Detected Language
  • more…

DETAILS

SENTIMENT


Analyzes and convert the mood of a written text into a numeric value that indicates whether the text has a “positive” (max +1), “neutral” (0), or “negative” (max -1) tonality.

BUSINESS

Based on the analysis of e.g. user feedback from social media channels, emails, free texts from questionnaires, comments and product reviews, you gain important insights for the adaptation and optimization of e.g. customer experience or business processes.

INSIGHTS

Detailed text analysis can be combined with other metrics and KPIs to get valuable insights from e.g. user-generated texts. Recognize automatically and efficiently valuable information.

WEIGHTING

Using machine learning and our sophisticated deep learning algorithms, we identify and weight (“Scoring”) the most valuable keywords, phrases and entities extracted from a text (commentary, etc.).

LANGUAGE SUPPORT

Sentiment Analysis currently supports four languages (English, German, French and Spanish) and can be extended to other languages upon request.

INDIVIDUALIZATION

The solution can be customized and trained to meet your needs. If, for example, individual sentiment analysis of a certain industry is more purposeful and concentrates on a certain topic, such as finance – we will be happy to consult you!

WHAT OUR
CLIENTS SAY

I have been using hyScore.io on and off for about 18 months. Their results are fast, accurate and in-depth. Also, I cannot speak highly enough of the team that sits behind the tech, both in terms of support and bouncing ideas between us.

Barrie Jarmann

CEO & Founder, Red Volcano Ltd.

The hyScore|analyze product and the team behind hyScore are just great. We use their contextual data to enhance several of our products with contextual intelligence. We save a lot of time and money by automate these time consuming processes. If you‘ve special needs and look for a highly customized solutionyou should talk to these guys!

Christof Szwarc

CEO, Cormes GmbH

DOWNLOADS & INFORMATION

Short Facts – hyScore|sentiment

English (PDF)

Short Facts – hyScore|sentiment

German (PDF)

Links &
Documentation

QUESTIONS?

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