Custom sentiment analysis
The solution offers the possibility to determine the mood and tonality of the content (e.g. in positive, neutral, negative).
FRENCH & SPAIN
KEYWORD & PHRASE
EASY TO IMPLEMENT
SOME USAGE EXAMPLES
eCommerce Review Analysis
Website Comment Analysis
Questionaire & Feedback Analysis
HOW IT WORKS
- Website URL
- Social Media Feeds
- Webform Content
Optional in combination with hyScore|analyze
- Keyword & Phrase Sentiment Detection
- Weighted Keywords/Entities
- Weighted Categories (custom)
- Detected Language
Analyzes and convert the mood of a written text into a numeric value that indicates whether the text has a “positive” (max +1), “neutral” (0), or “negative” (max -1) tonality.
Based on the analysis of e.g. user feedback from social media channels, emails, free texts from questionnaires, comments and product reviews, you gain important insights for the adaptation and optimization of e.g. customer experience or business processes.
Detailed text analysis can be combined with other metrics and KPIs to get valuable insights from e.g. user-generated texts. Recognize automatically and efficiently valuable information.
Using machine learning and our sophisticated deep learning algorithms, we identify and weight (“Scoring”) the most valuable keywords, phrases and entities extracted from a text (commentary, etc.).
Sentiment Analysis currently supports four languages (English, German, French and Spanish) and can be extended to other languages upon request.
The solution can be customized and trained to meet your needs. If, for example, individual sentiment analysis of a certain industry is more purposeful and concentrates on a certain topic, such as finance – we will be happy to consult you!
I have been using hyScore.io on and off for about 18 months. Their results are fast, accurate and in-depth. Also, I cannot speak highly enough of the team that sits behind the tech, both in terms of support and bouncing ideas between us.
The hyScore|analyze product and the team behind hyScore are just great. We use their contextual data to enhance several of our products with contextual intelligence. We save a lot of time and money by automate these time consuming processes. If you‘ve special needs and look for a highly customized solution, you should talk to these guys!